EE Contact number: 0800 956 6000
If you are looking for an EE contact number then you have come to the right place. Whether you are a direct EE customer or came to them through the mergers with Orange and T-mobile, then we have the right EE telephone numbers for you.
Key EE contact numbers for every customer:
EE Customer Service
Main EE contact number – 0800 956 6000 or 150 direct on your EE mobile
This is the main EE number to call for most inquiries. You can call customer services if you are looking to move to 4G, you need support, enquiries regarding your contract or phones for your business.
It’s also the right number to call regarding upgrades and top ups for your phone, or if you wish to make a complaint to EE.
The customer service line is operated weekdays from 8am to 10pm and weekends from 8am to 8pm.
You can also call an alternative customer service number: 0800 956 6000 but be aware that calls to this number will cost you 13p per minute plus other charges.
Checking your account balance
- It’s easy to check your EE account balance – just call: 0800 956 6000, or text BA to 150.
- To check your Orange account balance – text Balance to 150
- To check your T-Mobile account balance – text BA to 150
Checking your voicemail
If you have left your mobile at home but need to check your voicemail, don’t panic, you can now pick up voicemails using a PIN access code from any phone. All you need to do is dial the EE voicemail number 0795 322 2222 from within the UK, or +44795 322 2222 from abroad.
You will need a PIN number to access your voicemail and you should always keep this number secure to prevent other people calling into your messages.
EE Department Telephone Numbers:
Mobile or SIM Only, Small Business 07953 966 250
Broadband or EE TV 0800 079 8586
4GEE Mobile WiFi 07953 966 502
Large Business 0800 079 3333
New Personal Customers 0800 956 6000
New Small Business Customers 0800 956 6100
New Large Business Customers 0800 079 0888
Contact Disability Care within UK 0808 121 1122
Disability Care Outside UK +44 0808 121 1122
Customer Care Abroad +44 (0)795 396 6250
Complaint Escalation 0808 121 3333
Text Relay Service 18001
Recycle and Reward 0208 732 3798
Voicemail in UK 0795 322 2222
Voicemail Abroad +44795 322 2222
Business Shop 0333 920 4031
Complaints to EE
The first port of call for complaints should be by calling customer services, however, if they don’t satisfy your complaint then call the complaints escalation department on 0808 121 3333. Alternatively, you can send in a written complaint:
For Mobile and Business Broadband Customers:
EE Customer Services
6 Camberwell Way
Tyne & Wear
For Home Broadband Customers:
EE Customer Care
PO Box 486
Contact EE through Social Media