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EE Contact number: 0800 956 6000


If you are looking for an EE contact number then you have come to the right place. Whether you are a direct EE customer or came to them through the mergers with Orange and T-mobile, then we have the right EE telephone numbers for you.

Key EE contact numbers for every customer:


EE Customer Service

Main EE contact number – 0800 956 6000 or 150 direct on your EE mobile

This is the main EE number to call for most inquiries. You can call customer services if you are looking to move to 4G, you need support, enquiries regarding your contract or phones for your business.

It’s also the right number to call regarding upgrades and top ups for your phone, or if you wish to make a complaint to EE.

The customer service line is operated weekdays from 8am to 10pm and weekends from 8am to 8pm.

You can also call an alternative customer service number: 0800 956 6000 but be aware that calls to this number will cost you 13p per minute plus other charges.


Checking your account balance

  • It’s easy to check your EE account balance – just call: 0800 956 6000, or text BA to 150.
  • To check your Orange account balance – text Balance to 150
  • To check your T-Mobile account balance – text BA to 150


Checking your voicemail

If you have left your mobile at home but need to check your voicemail, don’t panic, you can now pick up voicemails using a PIN access code from any phone. All you need to do is dial the EE voicemail number 0795 322 2222 from within the UK, or +44795 322 2222 from abroad.


You will need a PIN number to access your voicemail and you should always keep this number secure to prevent other people calling into your messages.


EE Department Telephone Numbers:


Mobile or SIM Only, Small Business                   07953 966 250

Broadband or EE TV                                           0800 079 8586

4GEE Mobile WiFi                                               07953 966 502

Large Business                                                   0800 079 3333

New Personal Customers                                   0800 956 6000

New Small Business Customers                        0800 956 6100

New Large Business Customers                        0800 079 0888

Contact Disability Care within UK                       0808 121 1122

Disability Care Outside UK                                 +44 0808 121 1122

Customer Care Abroad                                       +44 (0)795 396 6250

Complaint Escalation                                           0808 121 3333

Text Relay Service                                             18001

Recycle and Reward                                          0208 732 3798

Voicemail in UK                                                   0795 322 2222

Voicemail Abroad                                                +44795 322 2222

Business Shop                                                    0333 920 4031


Complaints to EE

The first port of call for complaints should be by calling customer services, however, if they don’t satisfy your complaint then call the complaints escalation department on 0808 121 3333. Alternatively, you can send in a written complaint:



For Mobile and Business Broadband Customers:

EE Customer Services

6 Camberwell Way


Tyne & Wear



For Home Broadband Customers:

EE Customer Care

PO Box 486


S63 5ZX

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