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LoveFilm contact number: 0800 496 1369


Are you looking for a contact number for LoveFilm? They are now owned by Amazon, and known as Amazon Prime Instant Video, however we can still help you to find all the right contact numbers to reach LoveFilm for any inquiries you might have.

This number will take you straight through to their customer service team and all of the support staff there will help out with any problem including complaints, cancellations or sign ups.

LoveFilm is the online DVD rental service which was bought by Amazon in 2011. It offers subscribers access to thousands of films both via DVD and online streaming. If you are looking to send a DVD back to LoveFilm then it needs to be sent to this address:

LoveFilm Returns
LoveFilm UK Limited

If you need to get in touch with the customer service teams, the phone line is open from Monday to Friday (8am – midnight) or Saturday-Sunday (9am to 10pm) or you can email them any time via

To make a complaint in writing, send it to:

LoveFilm Customer Services
LoveFilm UK Ltd
W3 6RU

Some of the common questions directed to the LoveFilm customer services team include the following:

What will happen when my free trial ends?

If you don’t cancel your trial, you will be moved to a paid subscription automatically.

How do I return DVDs to LoveFilm?

All the films come to your house with a prepaid return package – you just post them back in that.

How long do I get the film for?

There is no time limit.

So if you still have any questions or queries around the LoveFilm service, then don’t forget to use the main LoveFilm contact number: 0800 496 1369